Cancellation & Refunds

Order Cancellation

• Orders can be cancelled before dispatch only
• Once shipped, cancellation is not possible

Returns

Due to the nature of industrial products:

• Returns are accepted only for damaged or defective items
• Must be reported within 48 hours of delivery

Refunds

• Approved refunds will be processed within 7–10 business days
• Refunds are credited to the original payment method

Non-Refundable Items

• Customized or made-to-order products
• Products damaged due to improper handling or installation

Support Contact: sales@zebcoeng.com